- I couldn't download my infographic - I couldn't save my edited version, difficult to use
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Infography
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Hi all,
We apologize for the delayed response, as we are receiving hundreds of support tickets, which makes it difficult to reply on time.
We have fixed and pushed the issue related to download before a week and now it should properly.
Please post here, if you face any issues further.
Gabby Button
Same here. Did edits they didn't save and kept going around in circles and I lost two credits and had no downloads!
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Infography
Hi Gabby Button: sorry for the in convenience caused. We have fixed the issue and also we added back the wasted credits and some extra credits to your account. Please give it a try and let us know if you still face any issues. Thanks.