Editing
under review
K
Kevin David Drysdale
Your editing is terrible! For example I am trying to apply my brand colours to an infographic I have created, but even though I've saved the changes I've made when I return to the "saved" screen the colours original inforgraphic have not changed. There are lot's of other issues as well. For example everytime I click on edit your system adds the word "watermark" at the bottom
Aravind Raj
under review
Aravind Raj
Thank you for your feedback and for letting us know about these issues.
We’re happy to inform you that the problems you mentioned including brand colors not saving correctly and the automatic addition of the word "watermark" have now been fully resolved. Your edits, brand colors, and other customizations should now save properly and display correctly in the “saved” screen.
We appreciate your patience while we fixed these issues and hope your experience with the editor is now smooth and seamless.
A
Aula Particular Em Casa APC
2 credits used for nothing due to a PDF file not reading the content correctly. Such a shame because I would like to know a little bit more.
Aravind Raj
Aula Particular Em Casa APC:
We’re really sorry for the inconvenience you faced. 🙏
It seems the PDF didn’t read the content correctly, which caused the 2 credits to be used without producing the expected results. To help us resolve this quickly, could you please share the PDF file you used? Once we review it, we can ensure the content is processed correctly and add the wasted credits back to your account.
We appreciate your patience and understanding!